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Striving for seamless communications
16 Dec 2008
The changing communication needs of Charles Sturt University’s (CSU) multi-campus environment have led the institution to secure the services of global company, Interactive Intelligence. The firm, which provides contact centre and IP telephony products and services, has won the contract to deploy a unified communications platform across CSU by the end of 2009. . In a competitive tender process, the Interactive Intelligence all-in-one IP communications software suite, Customer Interaction Center® (CIC), was selected. “The aging PABX platform is increasingly difficult to maintain and unable to scale with the University’s changing communications requirements,” said Mr Phil Roy, Director of Operations at CSU’s Division of Information Technology. “The new unified communications solution will be implemented by Interactive Intelligence partner, CallTime Solutions. It is unique in Australia in that it is a single software platform with several features. In addition to all campuses, the University will roll out the new IP telephony system to the University’s new student residential accommodation under construction at CSU at Bathurst, Thurgoona and Wagga Wagga, It will also be deployed for the University’s new dentistry and oral health therapy program.”
Media Note: Mr Phil Roy, Director of Operations at CSU’s Division of Information Technology is available for interview. Contact CSU Media. Print this story Changing your uni enrolment preferences
16 Dec 2008
You have your results for university admission, they are different to what you expected, and you want to change your enrolment at university. Current students and staff from Charles Sturt University (CSU), particularly at Albury-Wodonga, will be available on Thursday 18 December to advise prospective students and their parents and friends on the process. CSU advisers will be on hand to discuss alternative pathways for prospective students in 2009, as well as accommodation and student services available at the University’s Albury city and Thurgoona sites. The Course Information Day will be held between 2 and 6pm in the Nowik Lecture Theatre, Guinea St, Albury. For further details on the day, contact CSU Prospective Student Adviser, Ms Rebecca Gale Collins, on mobile 0409 975 085.
Media Note: For interview with Ms Gale Collins, contact CSU Media. Print this story Environment award for green educator
16 Dec 2008
An academic with a decidedly ‘green’ bent has won the inaugural Albury-Wodonga Environmental Achievement Award for his activities with Charles Sturt University (CSU) at Albury-Wodonga. Education lecturer Dr John Rafferty, from the Murray School of Education and Institute for Land, Water and Society, has won this award for his development of the ‘Inland Living Experience’ concept, which promotes the belief that connection to the environment helps build a healthy, happy and sustainable lifestyle. “The Inland Living Experience promotes research and education by engaging with and understanding our environment as we experience significant change,” said Dr Rafferty. The award encourages CSU staff and students to be active in minimising the environmental impact of their everyday activities and increasing environmental awareness. Dr Rafferty will receive his award at a function at the University’s environmentally sustainable Thurgoona site at 10.30am on Tuesday 23 December.
Media Note: For interviews with education lecturer Dr John Rafferty, contact CSU Media. Print this story A charter for students
09 Dec 2008
A new charter has been designed by Charles Sturt University (CSU) to articulate what it means for students to be members of the wider CSU community. The Student Charter has been publicly released after being endorsed by the University’s Academic Senate on Wednesday 3 December. The document outlines the University’s values, ranging from intellectual independence, to the dissemination of knowledge, social justice and economic, social and environmental sustainability. The Student Charter sets out what students can expect of CSU and the University’s expectations of its student body. These expectations include respect and tolerance, honesty and integrity and positive participation in teaching, learning, professional and research activities. “The purpose of the charter is to promote engagement between students and the broader CSU community, and to help students and staff of the University understand the expectations they may have of each other,” said CSU Deputy Vice-Chancellor (Administration), Professor Lyn Gorman. “The introduction of the charter is a welcome move as it clearly outlines how the University and students can work together productively to benefit all,” said Mr David Atkinson, President of the Student Senate. Read the CSU Student Charter here.
Media Note: President of the Student Senate at CSU, Mr David Atkinson is based at CSU at Albury-Wodonga. The Student Senate is an independent student representative body. Print this story Green light for CSU Green
09 Dec 2008
Charles Sturt University (CSU) has consolidated its commitment to sustainable development and environmental conservation with the establishment of the CSU Green Office on Monday 8 December. Mr William Adlong has been appointed the inaugural manager of CSU Green, and starting on the same day is the new CSU Energy Manager, Mr Edward Maher. Both officers are committed to reducing the University’s energy and water use in line with CSU targets. “The University wants to reduce its energy consumption by 10 per cent and reduce its water use by 25 per cent by 2011. CSU Green aims to bring together staff and student efforts for the environment to help us reach these targets,” said Mr Adlong, who has worked and studied extensively in this area. Mr Maher draws on years of experience with Sydney Water, including the management of the Every Drop Counts Business Program.
Media Note: For interviews with Mr Adlong on CSU Green, contact CSU Media. Print this story Bonus entry points to study at CSU
09 Dec 2008
For the first time, Charles Sturt University’s (CSU) Regional Bonus Point (RBP) scheme is available to school leavers in regional areas across Australia. “The scheme has been open to school leavers who studied their tertiary entry exam in regional or remote schools in NSW, Queensland and Victoria,” said CSU Vice-Chancellor and President Professor Ian Goulter. “Now school leavers from other states and territories will automatically receive the Regional Bonus Points.” The RBP program is an equity program targeting regional youth. The program offers an additional five points to the university admission score. “CSU recognises that higher education participation rates are quite often lower in regional, non-metropolitan areas so the RBP program gives regional students easier access to courses at any of our campuses.” More information on the RBP scheme is available here.
Media Note: CSU has a network of campuses in five of the fastest-growing inland cities in NSW including Albury-Wodonga, Bathurst, Dubbo, Orange and Wagga Wagga. Print this story National exposure for photography students
02 Dec 2008
It is pure coincidence that two photography students at Charles Sturt University (CSU) selected the same subject for their short-listed entries in the National Photographic Portrait Prize 2009. Students Ms Kate Lewis and Mr Matt Regan, both from Wagga Wagga, have been named as finalists in the National Photographic Portrait Prize. The photographs, ‘Philip’ and ‘Treaties for Mad Men Only’ will next year hang in the National Portrait Gallery in Canberra. “It was a pure coincidence that both photographs feature the same subject, Kate’s father Philip Lewis,” said Bachelor of Arts (Photography) Course Coordinator, Mr James Holcombe. “Matt saw Kate’s father at the gym and thought he would make a great subject, so asked him to pose quite independently of knowing Kate.” The two photographs can be seen in the Wagga Wagga Art Gallery until Sunday 11 January 2009 as part of Solo, a graduation exhibition by CSU photography students. “The selection of these two works to hang in the National Portrait Gallery is a huge achievement for the students, as they competed against seasoned professionals to join the other finalists,” said Mr Holcombe. Ms Lewis and Mr Regan are among the first group of students to complete the photography course through the School of Visual and Performing Arts at CSU at Wagga Wagga.
Media Note: The National Portrait Gallery in Canberra in Canberra opens to the public on Thursday 4 December. The National Photographic Portrait Prize exhibition will run from Friday 20 March until Sunday 24 May 2009 in the National Portrait Gallery. CSU lecturer Mr James Holcombe is in the School of Visual and Performing Arts at CSU at Wagga Wagga.
Print this story Austrade Export Award to marketing student
02 Dec 2008
The Austrade Export Award for the best international marketing plan by a student enrolled at a NSW-based university has been won by Ms Michelle Hasler, a Charles Sturt University (CSU) distance education student enrolled in a Bachelor of Business (Marketing). Lecturer at CSU’s School of Marketing and Management Ms Katherine Attree said, “The preparation of an international marketing plan is a requirement for the compulsory subject International Marketing in the Bachelor of Business (Marketing). Michelle undertook an enormous amount of research and prepared a very comprehensive and detailed plan that analysed the viability of entry into the New Zealand marketplace as a first international venture for a small South Australian company, Wellness & Lifestyle, which operates in the allied health industry. She thoroughly deserves the $500 award for a NSW student entry.” Ms Hasler said, “I found the process very challenging and a very valuable learning experience.”
Media Note: Contact CSU Media to arrange interviews. The Austrade Export Plan Competition is open to students enrolled at an Australian university, and students can submit entries as individuals or as teams. Entrants prepare an export plan for an existing Australian business that produces goods or offers services with export potential, but has never exported. Print this story Outwitting one of agriculture's worst weeds
02 Dec 2008
The summer perennial weed Silverleaf Nightshade is estimated to cost agriculture millions of dollars every year in reduced crop and pasture production. Researchers at the EH Graham Centre for Agricultural Innovation, an alliance between Charles Sturt University (CSU) and the NSW Department of Primary Industries, are half way through a project to look for innovative solutions to tackle the invasive weed. At a field day to be held on Thursday 4 December, Dr Rex Stanton will speak at a Leeton trial site about the effective chemical control of Silverleaf Nightshade. At a second site at Narrandera, he will discuss the use of mulch crops in suppressing the weed. The trial sites were established to investigate the role that competitive crops and herbicides can play in challenging the weed’s dominance.
Media Note: The field days commence at 10am at Leeton and 11.30am at Narrandera on Thursday, 4 December. Anyone interested in attending should RVSP to Dr Rex Stanton on 02 6938 1618 or email. Maps to the field sites are available. Print this story Landholders get say on incentives
02 Dec 2008
Landholders in the Greater Hume Shire of southern NSW can state the land management incentives that they prefer - such as fixed grants, rate relief, stewardship payments for existing practices or tenders - in a study being conducted by Charles Sturt University (CSU). Social researcher with CSU’s Institute for Land, Water and Society, Mr Jonathon Howard, said the study was the first attempt in Australia to map landholder preferences for different types of land management incentives across the landscape. “Government agencies are looking for more effective ways to achieve environmental outcomes,” Mr Howard said. “Catchment management authorities usually provide incentives through fixed grants or tenders but rarely ask people on the land what they actually need. This survey allows landholders to have their say on what sorts of programs should be available to them.” The study will help catchment authorities select the best incentive programs to address particular environmental issues. Landholders in the Greater Hume Shire are encouraged to complete a survey they will receive in the post during December. The study is in association with the Murray Catchment Management Authority, CSIRO and the Council.
Media Note: For interviews with Mr Jonathon Howard, contact CSU Media. Print this story |


The changing communication needs of Charles Sturt University’s (CSU) multi-campus environment have led the institution to secure the services of global company, Interactive Intelligence. The firm, which provides contact centre and IP telephony products and services, has won the contract to deploy a unified communications platform across CSU by the end of 2009. . In a competitive tender process, the Interactive Intelligence all-in-one IP communications software suite, Customer Interaction Center® (CIC), was selected. “The aging PABX platform is increasingly difficult to maintain and unable to scale with the University’s changing communications requirements,” said Mr Phil Roy, Director of Operations at CSU’s Division of Information Technology. “The new unified communications solution will be implemented by Interactive Intelligence partner, CallTime Solutions. It is unique in Australia in that it is a single software platform with several features. In addition to all campuses, the University will roll out the new IP telephony system to the University’s new student residential accommodation under construction at CSU at Bathurst, Thurgoona and Wagga Wagga, It will also be deployed for the University’s new dentistry and oral health therapy program.”
An academic with a decidedly ‘green’ bent has won the inaugural Albury-Wodonga Environmental Achievement Award for his activities with Charles Sturt University (CSU) at Albury-Wodonga. Education lecturer Dr John Rafferty, from the
A new charter has been designed by Charles Sturt University (CSU) to articulate what it means for students to be members of the wider CSU community. The Student Charter has been publicly released after being endorsed by the University’s Academic Senate on Wednesday 3 December. The document outlines the University’s values, ranging from intellectual independence, to the dissemination of knowledge, social justice and economic, social and environmental sustainability. The Student Charter sets out what students can expect of CSU and the University’s expectations of its student body. These expectations include respect and tolerance, honesty and integrity and positive participation in teaching, learning, professional and research activities. “The purpose of the charter is to promote engagement between students and the broader CSU community, and to help students and staff of the University understand the expectations they may have of each other,” said CSU Deputy Vice-Chancellor (Administration), Professor Lyn Gorman. “The introduction of the charter is a welcome move as it clearly outlines how the University and students can work together productively to benefit all,” said Mr David Atkinson, President of the Student Senate. Read the CSU Student Charter
For the first time, Charles Sturt University’s (CSU) Regional Bonus Point (RBP) scheme is available to school leavers in regional areas across Australia. “The scheme has been open to school leavers who studied their tertiary entry exam in regional or remote schools in NSW, Queensland and Victoria,” said CSU Vice-Chancellor and President Professor Ian Goulter. “Now school leavers from other states and territories will automatically receive the Regional Bonus Points.” The RBP program is an equity program targeting regional youth. The program offers an additional five points to the university admission score. “CSU recognises that higher education participation rates are quite often lower in regional, non-metropolitan areas so the RBP program gives regional students easier access to courses at any of our campuses.” More information on the RBP scheme is available
It is pure coincidence that two photography students at Charles Sturt University (CSU) selected the same subject for their short-listed entries in the National Photographic Portrait Prize 2009. Students Ms Kate Lewis and Mr Matt Regan, both from Wagga Wagga, have been named as finalists in the National Photographic Portrait Prize. The photographs, ‘Philip’ and ‘Treaties for Mad Men Only’ will next year hang in the National Portrait Gallery in Canberra. “It was a pure coincidence that both photographs feature the same subject, Kate’s father Philip Lewis,” said
The Austrade Export Award for the best international marketing plan by a student enrolled at a NSW-based university has been won by Ms Michelle Hasler, a Charles Sturt University (CSU) distance education student enrolled in a Bachelor of Business (Marketing). Lecturer at CSU’s
The summer perennial weed Silverleaf Nightshade is estimated to cost agriculture millions of dollars every year in reduced crop and pasture production. Researchers at the