Since announcing the completion of the independent, external review into our wage compliance on Wednesday 3 August, Charles Sturt University has contacted 2,516 former and current impacted staff via calls, emails and other communications.

As of Monday 22 August, 866 impacted staff had received their payments, amounting to more than half of the total funds to be paid. By the end of the week ending on Friday 2 September, more than 80 per cent of the total funds will have been paid. Feedback from contacted staff about the expediency and accuracy of our remediation payments has been overwhelmingly positive.

When the remediation process is completed, a total of $4.69 million, including underpaid wages and on-costs like superannuation, will have been paid to impacted staff. Previous reports in non-University channels of this figure as $6.7 million were incorrect.

In a public statement published on Tuesday 30 August, Fair Work Ombudsman Sandra Parker said Charles Sturt University  " ... had taken the initiative to self-report non-compliance, fully cooperated to provide assurance on their remediation methods and committed to full backpayments". She said the University self-disclosed possible contraventions and then worked openly with the Fair Work Ombudsman on appropriate calculation and remediation methods and " ... shown a clear commitment to acknowledging and fixing the various errors that existed in [the university's] systems and practices".

The University’s main priority through this process has been ensuring all impacted staff receive their owed money. We encourage any past or present staff members who believe they may have been impacted to utilise our website and call centre.

Identifying and implementing procedural improvements to ensure ongoing wage compliance is another of the University’s priorities in this process. This work is on track.