Centre show value of team

1 JANUARY 2003

Teamwork comes first at Charles Sturt University’s (CSU) Contact Centre which is why the staff were awarded the Vice-Chancellor's 2006 Team Award For Performance Excellence. Managed by Ms Kerry Browning, the Contact Centre is located at the Bathurst Campus. In their nomination, Heads of School from the Faculty of Arts Associate Professor Tracey Green and Associate Professor Rosemary Woolston said the staff “exemplify quality and professionalism”, singling out the Contact Centre’s contribution to the School of Policing Studies career day. Ms Browning said the staff  “like to work with the people we are here to support, and unless we are flexible, we can’t meet the needs of the customer. They are a great team and they are really focused on providing excellent customer service. They enjoy the interaction with other parts of CSU and always keeping University information up-to-date”.

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BathurstCharles Sturt University