CSU volunteers research project starts with SES

1 JANUARY 2003

New research from Charles Sturt University (CSU) aims to understand what motivates volunteers and how organisations can help to keep them actively engaged. Ms Emily Webster, a business honours student in the CSU School of Management and Marketing in Bathurst, said, "Volunteering makes a significant contribution to the social and economic development of society through the provision of a number of services that assist the wellbeing of individuals and groups. My project aims to examine the relationship between volunteer motivations and their job design, to create a deeper understanding of what encourages volunteers to stay with local community groups, and to help provide practical recommendations for organisations. The Bathurst Unit of the NSW State Emergency Service (SES) has been extremely helpful with the pilot study for the project and assisting to prepare for mass survey distribution." Ms Webster's motivation for this research project was triggered by her activities as a volunteer while studying her undergraduate degree. The volunteer retention project started on Thursday 5 February at Bathurst SES headquarters. Seven SES volunteers and employees discussed the influence of job design on their willingness to volunteer and stay with organisations.

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This project is funded by the CSU Community-University Partnerships Rural and Regional Community Initiated Research Grants Program. The community grant is designed to help fund projects in regional areas and to research local issues. The volunteer retention project pilot is the first phase before the mass distribution of the survey to volunteers in different organisations around the Bathurst Region. Other volunteer agencies in Bathurst that will be involved in the project include Bathurst Neighbourhood Centre, Future Moves, and PCYC.

Photo: CSU research student Ms Emily Webster (right) with Bathurst SES volunteers.

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BathurstBusiness and EconomicsCharles Sturt UniversityResearch