What: Student Experience Conference: Good Practice in Practice
When: Monday 5 September to Wednesday 7 September 2005
Where: Charles Sturt University, Wagga Wagga, NSW
Creating the best possible learning experiences for students at Australian universities and other tertiary education providers will be scrutinised when academics and specialist staff are brought together at Charles Sturt University (CSU) from Monday 5 to Wednesday 7 September. Hosted by the University, the Student Experience Conference will be opened by CSU Vice-Chancellor Professor Ian Goulter at 1pm, Monday 5 September in the CSU Convention Centre, Wagga Wagga.
Keynote speakers include:
- Associate Professor Leonora Ritter, Head of the School of Social Sciences and Liberal Studies, Charles Sturt University.
The purpose of teaching needs to go beyond simple objectives of passing tests, gaining measurable knowledge and skills or gaining employment. By the way you teach and treat students you can increase the level of emotional health in the world by reducing selfishness, anger and fear and increasing service, kindness and generosity. We must teach people to think creatively, for growth and for action.
- Dr Kerri-Lee Krause, Centre for the Study of Higher Education, University of Melbourne.
This keynote will focus on the nature of the changing student experience in higher education in the 21st century. Drawing on empirical evidence from a recent national ten-year trend study of the first year experience, we will explore some of the dimensions of change in the student experience. In particular, the focus will be on what these changes mean in practical terms for quality of learning, teaching, student support and engagement within university learning communities.
- Mr Martin Carroll, Audit Director and Business Development Manager, Australian Universities Quality Agency (AUQA).
Having audited the quality assurance systems in two thirds of Australian universities, AUQA is now in a position to look at the themes in its findings on the student experience. One emerging conclusion is that student learning benefits from a holistic approach to quality assuring the learning environment. Yet in terms of planning and resourcing, student services are still viewed as essentially ancillary to the core business of a University. Indeed, in the multimodal and transnational world of higher education they may even be viewed as optional extras, bringing into question both the perceived relevance of these services and the concept of ‘equivalent’ learning environments.
- Professor Graham Webb, Pro Vice-Chancellor (Quality) Director, Centre for Higher Education Quality, Monash University.
Titled “Quality, Evaluation and Improving the Student Experience”
, this talk will raise issues concerning the politics and interests served in defining and managing improvement to the student experience. It will consider improving the student experience in terms of a university’s general approach to quality and especially underline the importance of evaluation. It will then consider approaches and problems in moving from information to organisational action and accountability for improvement.